The Ultimate in Self-Ordering Technology

onQ's LCD self-ordering kiosks combine high-resolution touch screen displays with intuitive user interface design to deliver a self-service ordering experience that customers find easy and enjoyable to use. Large, vivid food imagery, clear menu navigation, and streamlined customisation options guide customers through the ordering process efficiently, reducing decision time and increasing the likelihood of upsell and add-on purchases.

Increase Average Transaction Value with Digital Upselling

Self-ordering kiosks consistently deliver higher average transaction values than counter ordering, driven by the kiosk's ability to present upsell suggestions, combo deals, and add-on items at the optimal moment in the ordering journey without the inconsistency of human upselling. Studies across major quick service restaurant chains show average transaction value increases of 15 to 30 percent following self-ordering kiosk deployment.

Seamless POS Integration for Accurate Order Processing

onQ's self-ordering kiosks integrate directly with leading POS systems, ensuring that every order placed at the kiosk flows accurately and instantly into your kitchen display system and order management platform. This eliminates transcription errors, reduces order processing time, and enables kitchen staff to focus on food preparation rather than order taking during peak service periods.

Integrated Payment Processing for a Frictionless Experience

onQ's self-ordering kiosks feature integrated payment terminals supporting credit and debit card, contactless, and digital wallet payments. The seamless integration of ordering and payment in a single device eliminates the need for customers to queue at a separate payment point, reducing total transaction time and improving the overall customer experience.

Reduce Labour Costs and Improve Operational Efficiency

Self-ordering kiosks enable food service operators to reallocate staff from order taking to food preparation, customer service, and table management, improving operational efficiency without reducing service quality. During peak periods, kiosks absorb ordering demand that would otherwise require additional counter staff, enabling operators to manage higher customer volumes with existing team sizes.

Applications for Self-Ordering Kiosks

onQ's self-ordering kiosks are deployed across quick service restaurants and fast food chains, casual dining restaurants, food courts and dining precincts, stadium and event catering operations, hotel restaurants and room service, and corporate cafeterias. Any food service operation seeking to improve ordering efficiency, increase transaction value, and enhance the customer experience benefits from self-ordering kiosk technology.

Unparalleled Benefits for Your Business

Improve Efficiency and Reduce Labor Costs

With self-ordering kiosks, businesses can streamline operations by reducing the need for counter staff. This not only lowers labor costs but also allows employees to focus on value-added tasks, such as enhancing the in-store experience or managing inventory.

Boost Revenue with Upselling Opportunities

Our kiosks are equipped with intelligent upselling capabilities, presenting customers with additional items or upgrades during the ordering process. This not only enhances the customer experience but also increases average transaction values, directly contributing to your bottom line.

Adaptable Across Industries

Whether you’re in quick-service dining, retail, or another high-traffic environment, our kiosks can be tailored to meet the specific demands of your industry. From customizable interfaces to bespoke hardware configurations, we deliver solutions that work for your business.