onQ Analytics

Maximise your advertising impact

Vision Analytics

Unlocking Insights to Enhance Customer Engagement

In today’s data-driven world, understanding your audience’s behavior is crucial for optimizing your messaging and driving engagement.

onQ Digital’s vision analytics take your digital signage to the next level by providing you with real-time insights into how your audience interacts with your displays. Our advanced analytics tools capture valuable data such as the number of viewers, dwell times, and demographics like age and gender. This allows you to measure the effectiveness of your content and make data-driven decisions that improve customer engagement and boost ROI.

With vision analytics, you can also track foot traffic patterns and customer interaction zones, helping you optimize the placement of your displays and tailor your content to different audiences. This data can inform your content strategy, enabling you to deliver more personalized, relevant messaging that resonates with your target audience. By leveraging these insights, you can continuously refine your digital signage campaigns to ensure maximum impact, driving not only brand awareness but also sales and customer loyalty.


Know your customer

onQ Measure revolutionizes digital advertising by enabling the delivery of highly relevant and timely content tailored to your audience. Leveraging audience data and real-time insights, onQ Measure enhances engagement by displaying the right content to the right viewers at the right moment. This powerful solution combines audience analytics with proof-of-play data from the onQ CMS, allowing you to automate and refine content delivery for maximum impact.

Through audience demographic data such as age range, gender, and viewer engagement, onQ Measure can dynamically trigger specific content based on set rules and real-world insights. For instance, promotional content tailored to a younger demographic can automatically display when the audience skews younger, while other ads are targeted toward different age groups. This enables advertisers to create highly personalized experiences that resonate with different segments of the audience, optimizing the effectiveness of each ad.

In addition to demographics, onQ Measure allows content scheduling based on specific times of day or peak traffic hours, ensuring that the display aligns with audience behavior and business needs. Morning, afternoon, and evening audiences can experience tailored messaging, with proof-of-play data collected to validate content performance. This data-driven approach ensures that ad placement and timing are informed by audience patterns, maximizing reach and relevance.

onQ Measure also provides valuable proof-of-play reporting, tracking content delivery and performance metrics for analysis. This reporting capability is essential for assessing campaign effectiveness, enabling advertisers to fine-tune their strategies, justify ad spend, and demonstrate ROI to stakeholders. With real-time insights, brands can continuously optimize content strategies, making data-driven adjustments that keep campaigns relevant and impactful.

Features

Anonymous Vision Analytics

High-performance face mapping extracts predefined human data without keeping any identifiable information.

Real-Time Insights

Vision Analytics brings you up-to-date information right on your screen as it is happening anytime, anywhere in your network.

Expandable Custom AI Use Cases

onQ Measure is a core building block in suite  of computer vision products. Stack multiple AI models at the edge, resulting in better insights and less overall cloud consumption.

Viana powers real-time insights anytime, anywhere at the cloud or on any device

High-performance face mapping extracts predefined human data without keeping any identifiable information.

Vision Analytics brings you up-to-date information right on your screen as it is happening anytime, anywhere in your network.

onQ Measure is a core building block in suite of computer vision products. Stack multiple AI models at the edge, resulting in better insights and less overall cloud consumption.

Know your customer and what they love

Anonymously track human attributes such as age, gender, and mood, and exposure time to the content. Understand what captures your audience’s attention by tracking how they interact with your content displays.

Seamlessly pull content and integrate data from your OnQ CMS and DOOH DSP (digital out-of-home demand-side platform) with Vision Analytics to get consolidated, meaningful data story that tell how well your content perform.

The breadth of insights generated enables you to identify your ROI and set rules to automatically trigger content playback based on specific audience personas or time of day.

Privacy-Safe Audience Measurement for Digital Signage

Know Your Audience.
Prove Your Impact.

Protect their privacy.

onQ Digital offers two purpose-built audience analytics solutions for in-venue digital signage networks one camera-based, one camera-free. Both are privacy-safe, Australian Privacy Act compliant, and built to give advertisers, retailers, and venue operators the audience intelligence they need to make every screen count.

WHY MEASUREMENT MATTERS

Your Screens Are Running. But Do You Know Who's Watching?

COATRO integrates with vision analytics digital media systems to deliver relevant and timely content to an audience at the exact time they are in front of a screen, creating a meaningful experience.

Verified Impressions

Eyeball-to-content measurement

Dwell Time

How long audiences engage

Demographics

Age,gender, mood - anonymously

Content Effectiveness

Which content performs best

Dynamic Triggering

Right content, right audience

Network Valuation

Premium CPM justification

Choose Your Measurement Approach

Two Solutions. One Privacy-First Standard.

onQ Digital offers two distinct audience analytics solutions, each designed for a different deployment context. Both operate on a privacy-by-design architecture, both are compliant with the Australian Privacy Act 1988 (Cth), and both integrate natively with the onQ Retail Media OS for unified reporting.

Camera-Based Audience Intelligence

onQ Attention Analytics

A camera-based platform that uses AI and computer vision to anonymously measure who is watching your screens delivering verified impressions, demographic insights, dwell time, and dynamic content triggering. All processing happens at the edge; no images, biometric data, or PII are ever captured or transmitted.

Audience Measurement

Age, gender, mood, dwell time and attention time anonymously aggregated.

Content Effectiveness

Impressions, glances, views and viewthroughs paired with proof-of-play.

Dynamic Triggering (COATRO)

Serve the right content to the right audience at the right moment.

Dynamic Content Triggering

Content at the Right Opportunity

COATRO integrates with vision analytics digital media systems to deliver relevant and timely content to an audience at the exact time they are in front of a screen, creating a meaningful experience.

All measurement is delivered against the COFFEE framework the industry-standard model for in-store digital media measurement.

C- Content Impressions
O -Opportunity to See
F - Frequency
F - Footfall
E - Engagement
E - Effectiveness
TRUSTe Certified, ISO 27001, GDPR Compliant, Privacy Act 1988

Privacy Compliant

Anonymous Audience Measurement

A core vision analytics use case that uses advanced vision AI technology to anonymously detect people, converting human data to metric data whilst ensuring that no identity information is taken.

Camera-Free Audience Intelligence

onQ Audience Measurement

Uses the IAB Play-Presence-Pairing model to deliver verified impression data across your entire screen network with no cameras, no hardware investment, and no site visits required.

Verified Impressions
Dwell Time
Attention Time
IAB Compliant
Data Access Options
REST API

Secure programmatic access to all measurement data

XLS / CSV Export

Scheduled or on-demand report downloads

BI Tool Integration

Direct connection to Tableau, Power BI, and more

Real-Time Dashboard

Live metrics via the onQ Retail Media OS portal

Deploy verified impression measurement across your entire screen network with zero hardware investment and no site visits required.

Privacy Act 1988
GDPR Compliant
IAB Framework
No Hardware Required
Enterprise-Grade Infrastructure

Security & Data Architecture

onQ audience measurement is built on a cloud-oriented, serverless framework hosted on AWS and Microsoft Azure designed to be interoperable with digital and out-of-home (OOH) standards while prioritising a privacy-by-design approach.

Data Flow & Connectivity

Data is transmitted from endpoint players directly to onQ servers via HTTPS. The solution does not require access to the retailer's internal network relying on web protocols exposed via cloud-based firewall services.

Infrastructure Isolation

The production network is strictly segmented into different zones based on security levels. Sensitive systems reside in dedicated, isolated computing environments to reduce the risk of unauthorised access.

Encryption & Security

Data at rest is protected with AES 256-bit encryption. Key management is handled through Azure Key Vault and AWS Key Management Service, ensuring secure rotation and storage of cryptographic keys.

Access Management

Access is governed by Role-Based Access Control (RBAC) and the principle of least privilege ensuring personnel only access information required for their specific job functions.

Data Retention & Deletion

Customer data is typically retained for 30 to 90 days post-contract for audit purposes. Secure deletion procedures are documented and executed upon contract termination or customer request.

Monitoring & Penetration Testing

The environment is protected by outbound firewall filters and undergoes periodic manual log analysis and annual third-party penetration testing to identify and remediate potential vulnerabilities.

Camera-Based or Camera-Free

Which option is right for you?

Feature
📷 Attention Analytics Camera-Based
📶 Audience Measurement Camera-Free
Technology Camera-based AI / computer vision Software-only, passive Bluetooth detection
Additional Hardware Yes — camera, edge device None — runs on existing media players
Demographics Age category, gender likeness, mood
Dwell Time
Attention Time
Verified Impressions ✓ Eyeball-to-content ✓ IAB Play-Presence-Pairing model
Content Effectiveness ✓ Views, glances, viewthroughs
Dynamic Content Triggering ✓ COATRO rules engine
Foot Traffic / Reach
Privacy Compliance Privacy Act, GDPR, TRUSTe, ISO 27001 Privacy Act, GDPR, IAB Framework
Deployment On-site camera installation Remote OTA — no site visit required
Best For Retailers wanting deep audience intelligence Networks wanting verified impressions fast
Choose Attention Analytics if you need:
  • Deep demographic data for premium CPM justification
  • Content effectiveness measurement (views, glances, viewthroughs)
  • Dynamic content triggering based on audience rules (COATRO)
  • Flagship location measurement with maximum data depth
  • Retail media network monetisation at scale
Choose Audience Measurement if you need:
  • Rapid network-wide deployment with no hardware investment
  • Verified impressions across thousands of screens immediately
  • No site visits, remote OTA installation only
  • IAB-compliant impression data for advertiser reporting
  • Privacy-safe measurement with zero camera infrastructure
Privacy by Design

What Neither Solution Ever Does

Both onQ audience analytics solutions are built on a privacy-by-design architecture. The following protections are absolute they are not configuration options, they are architectural constraints baked into the platform from the ground up.

No images captured or stored

No biometric identifiers collected

No data sold to third parties

No persistent visual records created

No faces recognised or analysed

No names, emails, or phone numbers

No individual tracking across sessions

No personally identifiable information retained

Regulatory compliance: Both solutions adhere to the Australian Privacy Act 1988 (Cth), GDPR, CCPA/CPRA, and the IAB Viable In-Store Measurement Framework.

Industries & Use Cases

Built for Every In-Venue Environment

onQ audience analytics solutions are deployed across Australia's leading retail, commercial, and entertainment environments.

Retail & Supermarkets

Measure shopper dwell time at shelf-edge screens, justify premium CPM rates to FMCG brands, trigger promotional content based on demographic rules.

Shopping Centres

Prove audience delivery across common area screens, provide verified impression data to tenants and media agencies, measure foot traffic patterns.

Automotive Dealerships

Measure showroom screen engagement, understand which content drives enquiry, trigger vehicle-specific content based on audience profile.

Corporate & Property

Measure lobby and common area screen performance, provide verified audience data for internal communications and tenant advertising.

Fitness & Leisure

Measure member engagement with screens in gym floor and reception areas, provide verified data for fitness brand advertisers.

Hospitality & Venues

Measure patron engagement with menu boards and promotional screens, trigger content based on time-of-day and audience profile.

Industries & Use Cases

Built for Every In-Venue Environment

onQ audience analytics solutions are deployed across Australia's leading retail, commercial, and entertainment environments.

What industries use onQ audience analytics in Australia?

onQ audience analytics solutions are deployed across retail and supermarkets, shopping centres, automotive dealerships, corporate and property environments, fitness and leisure venues, and hospitality. Clients include Bunnings, Coles, 7-Eleven, Chadstone Shopping Centre, Mazda, BMW, ANZ, Westpac, and iRebel.

What reporting does onQ provide for audience measurement?

Both solutions deliver reporting through the onQ Retail Media OS dashboard, including real-time and historical views of impressions, dwell time, attention time, reach, and content effectiveness. Data is also available via REST API, XLS/CSV export, and direct BI tool integration with Tableau, Power BI, and more.

Does onQ Attention Analytics use facial recognition?

No. onQ Attention Analytics uses computer vision to detect the presence of faces and estimate demographic attributes but it does not identify, recognise, or store any facial data. No biometric identifiers are created or retained. The system processes visual data at the edge and immediately discards raw imagery.

Is onQ Audience Measurement compliant with the Australian Privacy Act?

Yes. onQ Audience Measurement is built on a privacy-by-design architecture. Because the solution does not collect personal information it uses passive Bluetooth signal detection to estimate audience presence it operates outside the scope of most Privacy Act obligations. Both solutions adhere to the Australian Privacy Act 1988 (Cth), GDPR, and the IAB Viable In-Store Measurement Framework.

What is the difference between Attention Analytics and Audience Measurement?

Attention Analytics is camera-based and delivers deep audience intelligence including demographics, dwell time, attention time, content effectiveness, and dynamic content triggering. Audience Measurement is camera-free and uses passive Bluetooth detection to deliver verified impressions, reach, and dwell time across your entire screen network with no hardware investment and no site visits required.

Can these solutions be used together?

Yes. Many onQ clients deploy Attention Analytics at flagship locations for maximum data depth, and Audience Measurement across the broader network for scale. Both solutions integrate natively with the onQ Retail Media OS for unified reporting across your entire network.

How does Audience Measurement measure impressions without cameras?

Audience Measurement uses passive Bluetooth detection to identify the presence of mobile devices in proximity to screens. Combined with the IAB Play-Presence-Pairing model which correlates content play events with audience presence data the solution delivers verified impression counts that are compliant with IAB standards for out-of-home measurement.

How quickly can Audience Measurement be deployed?

Audience Measurement can be deployed remotely via OTA (over-the-air) update to existing onQ media players typically within days of contract execution. No site visits, no hardware installation, and no network infrastructure changes are required.

next steps

Ready to Measure What Matters?

Speak with our team about onQ audience analytics. We'll help you choose the right solution for your environment, your budget, and your compliance requirements and get you measuring verified impressions within weeks.